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Assistant Store Manager – Aroma-Zone UK | London

  • Londres, W12

  • CDI

  • 04/07/2025

Description

Aroma-Zone is on a mission to empower everyone to care for their wellbeing.

Born in France and loved by millions, we’re now bringing our passion for natural beauty and wellness to the UK with our first London boutique.

We are looking for an Assistant Store Manager to help lead our London team. In this key role, you’ll support the Store Manager in delivering operational excellence, inspiring the team, and ensuring a premium customer experience every day.

Mission

Lead the customer experience

  • Ensure a warm, attentive, and inspiring atmosphere on the shop floor

  • Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey

  • Support boutique animations and suggest tools to enhance service and efficiency

Support team performance

  • Help lead and energise the team alongside the Store Manager

  • Train staff on brand values, product knowledge, and customer care

  • Step in for the Store Manager when needed, managing schedules and daily operations

Drive operational excellence

  • Oversee daily store operations and ensure high standards from open to close

  • Monitor tills, manage deposits, and support financial reporting

  • Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details

Profil

What we’re looking for

  • Qualification in Commerce/Retail and experience in high-footfall retail environments.

  • Strong knowledge of beauty, skincare, and natural wellness products.

  • Confident in customer service, sales techniques, and team coordination.

  • Proficient in office software, POS systems, and performance reporting.

  • A natural leader with excellent communication and coaching skills.

  • Calm, organised, and solutions-focused in fast-paced environments.

  • Detail-oriented and aligned with our brand’s values and aesthetics.

  • French speaking is a plus.

✨ Why join Aroma-Zone?
This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness.

We’re proud to be an equal opportunities employer and welcome everyone, exactly as they are.

📣 Sound like you? Apply now — or share with someone who might love this journey as much as we do!